Pets Fly Free Guarantee

petsflyfreeDogtainers are excited to release our International  Pets Fly Free Guarantee program , the first of its kind anywhere in the world. The guarantee has been designed to ensure that as a customer of Dogtainers you will feel confident, reassured and have full peace of mind that your pets international arrangements are in the best and safest possible hands.    The Pets Fly Free program ensures that not only do your pets arrangements get made in a timely and secure manner but your pet will also have the opportunity to acclimatise with their travel crate prior to the travel date.

With our Pet’s Fly Free Guarantee you can expect

free1Your Journey Ahead

Itinerary and relevant details so you know what to expect and when.


free3Country Requirements

Entry requirements on the destination country to ensure your pet is prepared in a timely and concise manner.


free5Travel Crate Delivered

Travel crate dropped to your residence to allow your pet to become acclimatised prior to the journey.


free2Almost Time For Travel

Key details relating to remaining parts of the preparation for your pets travel.


free4Photo Of Your Pet

You will receive a photo of your precious pet prior to their international journey.


free6Follow Up On Arrival

Follow up from your specialist pet consultant to see how your pet has settled in. At this stage you are able to review our service



After we have collected your pet ready for the big adventure we will update you with a photo and then on arrival touch base to see how you and your pet are all settling in.  At this stage you will be able to leave feedback on your experience with Dogtainers by simply clicking on the link  which will also be provided at the time .  We understand that there is a lot going on at this time so it is our job to make the process as simple as possible.

Your pet’s stay safe with Dogtainers.. Applies to International Transport Only……

Terms and Conditions