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Customer Reviews

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Bathurst to Perth

Without a doubt, one of the most professional and friendly people I’ve dealt with. Always returns a call (OMG this is such a simple thing but seriously gets me excited). Actually knows ANSWERS to questions (again, WOWZERS) Sends confirmations immediately….. always follows up if necessary…..  Has a sense of humor that I believe is imperative when dealing with human beings attempting to fly their furbabies and are emotional about it! Definite Gold Star employee in Amy – thank you.

All my pets
Perth, Western Australia

New Caledonia to Bri...

Great advice & service all round, definitely recommend Dogtainers for your Pet Transport needs.

Paul Madden
New Caledonia

Perth to London

Thank you to Lewis and team for arranging the safe travel of our Labradoodle Meeka. From getting the quote to collecting her from Heathrow, the service was spot on and we always felt content that Meeka was going to be well looked after. She arrived bouncing with energy and joy to see us. Would definitely recommend.

Bev Goodman

Perth to Melbourne

AMAZING service from quoting to collection. I flew my dog and 2 cats from Perth to Melbourne and the service and care Dogtainers possessed was amazing. We are now all back together in our new home in Melbourne. They made a very stressful time a much less one – thank you

Opi, Ivy and Taco

Melbourne to Cairns

Dogtainers provided a complete door to door service That made moving my pets easy. The caring nature of the staff picking them up told me they would be well looked after. They arrived in good health and only a little confused and had no accidents on the way which made me a very proud pet parent. Thanks Dogtainers for making this part of moving interstate a less stressful experience.

Katie osmond
Sam, misty and stella

Taupo NZ to Perth

Thank you Dogtainers – on both sides of the Tasman. Everyone was wonderful in helping Polly get from Taupo to Perth. I cannot recommend these people highly enough. They are all absolutely fantabulous and made the transition so easy and also giving me peace of mind, knowing my dog-child was being looked after every step of the way. Thanks again Hannah, Chris and the Perth staff. Big licks and kisses from Polly xxx

Rowena Ralls
Taupo, NZ
Perth, Western Australia

Australia to Ireland

I was so worried about Seth going on the long flight from oz to Ireland. But I worried for nothing he arrived safe and so happy, thank you especially MEL thank you .

Donna Davis

Australia to the Net...

Thank you Dogtainers for taking good care and transporting our two White Swiss Shepherds to the other side of the World 🙂 They are doing great and happy now in the Netherlands!

Daniella Joosten-Monni
Lad & Maiden

Northen Terratories ...

Late last year we used Dogtainers to transport our daughter’s little dog from NT to Qld. All of the staff we dealt with were lovely and nothing was too much trouble for them. The little dog was happy and relaxed at the other end of our flight when we picked him up. We will be using this service again when she returns back to the NT at the end of her work contract time.

Sarah Gold/Emily Starr

Auckland office was ...

Auckland office

Thankyou Dogtainers(Hannah&Chris) so much for answering our call,helping us with questions especially around customs and what to expect, been patient taking my million calls over the week that I was waiting for our puppies, they arrived happy and I could tell that they were transition respectively the days you had them on the plane to me thankyou.

Natalie I
Rufus & Winnie

Pet Transport review...

Pet Transport reviews

The service from the original quote to collecting our pets from the airline was exceptional. Our pets arrived safely and I will recommend this company to anyone. Thanks for everything.

Aleisha stewart
Holly, Coco, Sophie

Sonny and Skye revie...

Sonny and Skye made a huge journey from Australia to Usa. They got off the carousel in their crates and they were relaxed and happy. Thank you Dog Tainers!

Frances Dunwell
Sonny & Skye
Melbourne, Australia
Indianapolis USA

Dogtainers review Me...

Thank you Dogtainers. I was so nervous about moving our gorgeous pets from Melbourne to Dubai, however, I can honestly say it has been one of the smoothest parts of our relocation. From calming my nerves when they arrived to collect my pets, sorting out a problem we had with our documentation efficiently, and sending an update on our precious pets before boarding, Dogtainers were fantastic. We know exactly who we will be using when we return Juddy and Georgie to Melbourne or on our next big adventure. Thank you, Belinda and Brent

Belinda Whelan
Georgie and Juddy
Melbourne, Australia
Dubai, UAE

Pet Travel Review Me...

A big thanks to Andrea (Dogtainers Melbourne) & Dogtainers for taking such good care of Jasper & Lottie. From organising their 10 day kennel stay in Melbourne to their travel & safe arrival in Dublin.
They were happy & healthy when we collected them & have settled in nicely into their new life. Loving the Irish beach walks more than anything!

Jasper & Lottie
Melbourne, Australia
Dublin, Ireland

Perth to Halifax, Ca...

We were pleased with the service provided by Lewis from our initial inquiries to completion. Gretel our Bernese Mountain Dog and her Siamese sister cat had the best of care as they arrived in great condition considering it was a 3-day journey. There was a problem with the dog crate due to airline space issues between Perth and Sydney and Dogtainers provided a substitute crate at no additional cost for the onward journey. We would recommend Dogtainers as a very professional outfit.

John Menzies
Gretel and Seraphina
Perth, Western Australia
Halifax, Canada

Pet Travel review Pe...

We engaged Dogtainers to transport our two Bull Mastiffs from Perth to New Zealand. Lewis at Dogtainers was fantastic from the word go, arranging the logistics for travel, having the crates made, arranging the vet checks and paperwork as well as calming a stressed out Mum and Dad. Can’t recommend him enough. The NZ Dogtainers team, was awesome too with Hannah being with us when we picked up the boys and arranging their paperwork and clearances. The fact the boys were happy and not stressed was a huge relief to us and it’s thanks to Dogtainers. The boys loved their crates and were quite happy to stay in them during their trip to New Plymouth. They are now happily settled in their new home. Great work Lewis, team and Hannah.

Adele Collier
Wolf and Griffin
Perth, Western Australia
Auckland , New Zealand

Pet Travel review Br...

Hi Angie,


We have had a wonderfully busy weekend getting Boomerang adjusted to his new life in the US. He is doing very well.  He follows his Aussie sister Ruby everywhere.  Our 12 year old dog is doing really well with him as well.  Boomer is so playful and incredibly adorable like you said.  From the back, his head looks like a teddy bear.  It’s so cute.  Our biggest challenge has been dealing with reversing his day and night schedule. At 2am, he is wide awake and ready to play..  🙂  Thank you Angie and a big thanks to Dogtainers for another transport to the US.  It was a year ago exactly when I mentioned to some friends in Australia that we wanted an Australian Kelpie.  I would have never thought that we would end up with two beautiful dogs from Australia.  Because of you, our family has grown, and we are now so excited that Boomerang has joined his Aussie sister Ruby Roo.  Together they will enjoy on many walks, hikes, adventures and chasing tennis balls.

Brisbane, Australia
Portland, USA

Pet Travel reviews

Huge thanks to Bibi and the team at Dogtainers for the care my babies received from you all. This is the third time I have used Dogtainers and have found your service awesome and have no hesitation in recommending Bibi as she is amazing to deal with.

Bree & Bullet
Brisbane, Australia
Auckland, New Zealand

Pet Travel Review Ad...

Thank you to the team at Dogtainers in Adelaide for the professional service and care of our pup Ned on his journey to Holland. He arrived in great condition and his new family were very happy to have their new addition settling in well.

Washpool Ned
Adelaide, South Australia
Amsterdam, Holland

Pet Travel Review

We had Dogtainers deliver our puppy, Kirra, from Melbourne to Singapore and they were fantastic! Communication via email and phone was very easy and we knew our puppy was in great hands. Would happily use their services again. Thanks Andrea!

Melbourne, Australia

Pet Travel review do...

Amanda Mann has been an absolute gem the whole way through trying to organize to get our puppy sent to us from Geraldton. She has the perfect attitude and personality for the position she is in. I highly recommend Dogtainers and will be definitely using them again

Geraldton , WA
Mackay, QLD

Pet Travel Review Me...

Amazing service, communication and care was far beyond what I expected. Very well organized, not one thing went wrong. A huge thanks to Andrea. We had three very excited kids!!

Melbourne, Australia
Dublin, Ireland

Fantastic service

We used Dogtainers to transport our beloved dog Zoe from Perth to Vancouver. My husband and I had already moved to Vancouver and were ready to have our pup flown over.
Our main contact was Lewis, from Dogtainers in Perth WA. As we were overseas, all correspondence was via email and phone. Lewis was professional, helpful and put our mind at ease knowing that Zoe would be in great hands! He organised with my sister (that is who Zoe was boarding with in WA) the crate drop off, and pick up time on the day of flight.

Candice Hordyk
Perth, Western Australia
Vancouver, BC

Kaye Cranstone

Would recommend Dogtainers to anyone who needs a caring and responsible company to help their pets travel. Very helpful and reassuring people that make the trip much less stressful, for both pets and owners.

Kaye Cranstone

Brendan Davis

Frank and daisy are settling in well in London. Thanks again for all the help, we will use dogtainers when we return to Australia in a few years time.

Brendan Davis
Frank and Daisy
Melbourne Australia
London United Kingdom

We have shipped 10 puppies, 1 dog and 1 kookaburra through Dogtainers and cannot recommend this company highly enough. We live on an isolated island and this is fraught with transport difficulties, however Darren and Sarah are just amazing people and constantly find solutions; they truly care about the animals and customers. They found a way to get our puppies off the island even when the commercial airlines were down, and organised the air shipping and road transport of an injured kookaburra to a wildlife hospital for us, at expense to themselves. They always go above and beyond any expectations and are the friendliest people you could ask to deal with. There are no words good enough.

Indi and Quinny
Mornington Island
All over Australia

Pleased with the help given regarding requirements to Sth. Africa and follow up. thanks

Katrina Brooks
Sth. Africa

Kym Thorburn

Thank you to Dogtainers, especially Lewis in the Perth office, for getting our cat, Tiger, and our dog, Bobby, all the way from Perth to Spain. From our first contact with Dogtainers, until the day that our animals arrived home in Spain, we knew that Lewis was completely in control of the arrangements. He instilled a lot of confidence in us with his professional manner and his knowledge of the processes and procedures that we needed to go through but, even more important than that, was the kindness, compassion and understanding that he showed to us and our animals. Making arrangements to move our family from one side of the world to the other was fairly stressful at times but Lewis was a constant source of calm in amongst our chaos and we are extremely grateful to him for that. We are now settling into life in Southern Spain. Tiger is finally back in her home country after travelling around the world with us. She is spending her days sleeping and relaxing in the sunshine. Bobby is happily exploring his new neighbourhood and beaches. Kelpie Xs are very rare here so he is attracting a fair bit of attention from the locals and is charming them all with beautiful Aussie character. So thank you to Lewis and the rest of the team at Dogtainers in Perth, you did an amazing job and we are all very grateful to you.

Kym, Ali, Tiger & Bobby.

Kym Thorburn
Bobby and Tiger
Perth, WA
Islantilla, Spain

I would highly recommend DogTainers and take this opportunity to say thank you for a very easy transition and all your help and support,as Lochie my boy is a rescue dog and is highly nervous and as i was very worried on how it would effect him on such a huge flight.I did not need to worry at all, Lewis was very professional and with a big heart and kept me up to date as we went along and made it so very easy.When the time comes in a few years time i would not hesitate in using Dogtainers again.

Elaine Taylor

Gayle Addison

Pets arrived safely. Dog settled in in no time but seems a bit bored at night with no possums to chase! Cat took longer to settle but she’s getting there now. Can’t fault the service from Dogtainers. Bibi was fantastic. Recommened Dogtainers to anyone.

Gayle Addison
Angus and Coco

Reika Nakai

Dogtainers are fantastic! They are prompt in replies, thorough with details, and made the paperwork process very simple and easy, my cat was picked up from my Australian residence and delivered to my UK residence, she arrived safely and in great condition and settled right in without any issues. Very pleased with the level of service and attention to detail, I would gladly recommend Dogtainers to everyone.

Reika Nakai
Melbourne AU
Nottingham UK


Bibi was extremely helpful from the first day I called. Explained everything thoroughly and made the whole process really simple. I would highly recommend Dog Trainers

Solomon Islands

Amelia Bradford

Thank you Bibi for being so kind and sweet to our beautiful Ralphy. He was so happy when he arrived in Honiara so I know you looked after him at Dogtainers office in Brisbane. Thank you for making his move so easy for us we really appreciate all your assistance.

Amelia Bradford

Want to know more? Learn about our Care Code

RSPCA Partner.

Dogtainers offices around Australia partner up and work with the RSPCA helping to reunite pets with people.

Members of IPATA

We are members of IPATA (International Pet and Animal Transport Association), which ensures that we have trusted travel partners in every country of the world to ensure Any Animal, Anywhere, Anytime philosophy is maintained with the same high levels of care that we offer.