Family Transport


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Your pet is a much loved member of your family and deserves to be treated accordingly whilst in transit. Moving house or going on holiday with a pet can be a stressful exercise. There are many stress free and travel options available when you transport your special pet with the professionals at Dogtainers.

A door to door pet transport service, means your animal will be collected from home in one of our state of-the art, climate-controlled travel vehicles. Your pet will wait at a premiumcare facility, where our animal carers will shower them with love and attention until their flight and relocation to you. As part of our pet transportation service, they will have fresh water and food (if not too close to their flight time) and they will be given a walk in the fresh air to relieve themselves before being taken to the airport.

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If you opt for an airport to airport transport service, a correctly sized travel crate will be waiting for you 90-120 minutes before departure. You will also receive the benefit of Dogtainers discounted pet travel rates with the airlines. A booking confirmation will be sent to you to summarise the details of your booking. Your role is to deliver your pet to the freight check-in counter and simply collect them again at your destination airport. If you have any questions about the process for check-in or collection of your pet at the airport, please speak your Dogtainers consultant. All of our pet transport options are pet friendly travel and flexible, and a travel plan tailored especially for your needs is only a phone call away.

For international consignments, we work within a trusted global network of IPATA approved pet friendly travel and transport agents. IPATA: International Animal Transport Association, is a global association of Pet Transporters, like Dogtainers, who work together to transport animals to any location in the world.

You can choose to hire or purchase a pet friendly travel crate for the journey. It is recommended that you familiarise your pet with their crate as early as possible. Our specialists can recommend techniques to familiarise your pet with their new travel crate to minimise stress on the day they travel.

When you choose Dogtainers to transport your pet, our consultants work hard to plan the shortest and most comfortable journey possible. Your pet can expect hands on care and attention with minimal waiting periods before or during transit. We will also provide a vet whilst in our care.

On longer domestic flights and international flights, you can also schedule comfort stops with trained pet carers en route. Where possible, Dogtainers prefer your pet to fly during the cooler hours of the day for their own comfort and safety. Should you need time to settle in before having your pet delivered, long and short term transit care is available to your pet at our premium care boarding facilities.

Depending on whether you require domestic or international pet friendly travel plans, quarantine requirements vary greatly. Dogtainers are happy to coordinate all of the necessary domestic or international paperwork, permits and vet checks to have your pet is ready to travel as soon as possible. A summary of these requirements and time scales will be sent with your proposal.

Book on-line or call 1300 13 52 52 to speak to a Dogtainers animal transport consultant about our pet friendly travel options.

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