Hi Errol,

You made everything SO easy and it’s so wonderful to have Archie back. He arrived with two little dogs which would have been some comfort to him as he left with his own beloved large dog who didn’t make the return trip. So at least he wasn’t alone on the plane – and he’s thrilled to be out of jail!

I can’t tell you how much trouble we had trying to book this tiny bit of the journey and you did it all so smoothly and in minutes. I can’t thank you enough. Thank you SO MUCH!

All the best,

Kind regards,

Dorna

Used Ray in Perth to move my puppy lab to our new home in QLD. What a great service, we left perth early and that same day Digger was delivered looking fresher than we did. He had been feed bathed and delivered to us with no issues at all. Thanks Dogtainers you are indeed the best Pet Transport we have every used. Pete

Hi Zillah,

Just wanted to say a big thank you to you and your team on a Primes safe arrival. I couldn’t be happier with his condition and he seems in great spirits

Regards,
Kelly

Hello Ange

I would just like to pass on my appreciation for the professional service provided by you and Dogtainers in being so timely with arranging the transport of my Boxer Bitch “Pickles” from Sydney to Canberra last Friday. The arrangements went without a hitch and Pickles arrived safely and on time.

Pickles and I say thank you to you and Dogtainers and wish you all a Merry Christmas and a Happy New Year.

Cheers,

Judith

Dear Dogtainers team,
Thank you so much for all your help transporting Bean to The Hague.
I was so concerned it would be a complicated and difficult process but you made the whole thing so easy for us.
Bean arrived safe and sound (although very tired) last Friday. He has happily settled into life in Holland.
The VCK Logistics team in Amsterdam were amazing. They organised all the paperwork. I did not have to worry about a thing.
Thanks again.
I would highly recommend you to anyone wanting a stress free, safe and easy transport of their pet.
Merry Christmas to you all
Catherine

Hi Errol,

Apologies for the late response it has been chaos here!!

The dogs arrived well into Atlanta. Rafiki was very anxious but relieved when she heard and saw us which is great. NYATI seemed fine and both were delighted to get out their create, but greeted by some very chilly weather.

Creates fitted with a bit of a squeeze but we have a big car so managed to fit it all in. Thanks for the heads up regarding that as we would have gotten a shock otherwise.

The dogs were pretty exhausted after the flights as expected but they are adjusting really well and have started to pep up today and appear to be back to their very cheeky selves.

Thanks so much for all your planning and execution of their transport we were very thrilled with how smoothly the relocation was.

I look forward to hopefully sending them back in two years with you and will definitely start the import process early as you have warned.

Once again many thanks for all you assistance I couldn’t have asked for a better outcome and such a wonderful reassuring relocation agent.

Kind regards,
Liz

Hi Lewis ,
Thank you for the safe arrival of tinker. .thanks for these photo’s that you have sent. .It had been a frightening time for tinker as well as an upsetting time for my mother…………….but you have made this easy for both of them….
Regards,
Susan

Thanks Jess. Also, I wanted to let you know how much better your service is than your competitors. Early in my enquiries I got 3 quotes. Dogtainers was the only service that identified exactly what flights were required to meet the opening times for her collection and what her specific requirements were prior to flying. The others were only interested in being a middleman in my transaction with kennels and airlines. They were not able to think through the logistics or present any solutions when I identified problems. You guys have it all over them. Keep it up!

Dear Lewis,

Thank you for your seamless service. The dogs had a good trip & arrived all in one piece! Regards Ilse

Hi Michelle,

We just wanted to thank you for helping us get our pups to NZ safe and sound.

I have to say when they arrived they were SUPER soft and we were wondering what magical pet shampoo you guys use to get such amazing results?

Thanks again for all your help with everything. I have attached a pic of Barkley and Lulu on their first walk as NZ dogs.

Kind Regards,
Sarah

I’d like to thank Bibi for rearranging the flight when we arrived too late and missed the first one. Also thanks to Josh who we flagged down in the Virgin carpark. He was able to take Billy Bob back to Dogtainer’s kennels where he gave him a bath and settled him in for the night so he could be brought back for a flight the next morning. We even got pics and forgive them for calling him a greyhound pup—he is a whippet pup and was headed to Darwin for the winter show season up there. He arrived in fine shape and smelling sweet. I was rather upset, standing in the carpark with a puppy who was covered in drool, vomit, wee and poo from the two hour drive into the city when Josh came to our rescue. He acted as if it was no problem at all for him. Two great team members!

Thank you so much for sending sniffer safe and sound from our old home in WA to our new address in QLD. This was a perfect door to door service and I wanted to thank Dogtainers Ray and his team for the great customer service.

Hi Zillah, Quinn is all settled and came out of her crate very happy. We found the service excellent, questions were answered in a very timely and friendly manner and the whole process was made very easy for us and the breeder in Australia. I would certainly recommend Dogtainers to friends and anyone who is considering transporting their beloved pet. Thank you so much for all your help in getting Quinn the ‘Mighty Malinois’ over to New Zealand Cheryl

Hello Nathan and Dylan and Jonathan.  Freya and I are safely ensconsed in our new home.  She is totally untroubled by it all.  It could be Feliway, or it could be all the great treatment she got via Dogtainers!   I got all emotional when I spotted her carrier on the trolley ready to be loaded.  I was so worried about her in the hold and the noisy jet engines and the turbulence at Wellington, and her all alone.  But the absolute gift was walking through the arrival hall and through the glass windows I spotted her again on the baggage trolley sitting up and looking around as bright as a button!  Couldn’t stop wanting to break into tears for at least 15 minutes!  I was SO relieved. It was all very easy to collect her at the end and then she happily slept all the way on the drive from Wellington to Wanganui, 2.5 hrs and not a peep out of her.  So THANK YOU all so much for everything.  From the very beginning you have been so helpful and I would absolutely recommend you to anyone.   Regards…..Alethea

Hi Darren I would like to express a BIG Thank you to you from the Smith Family. I don’t think our move to Singapore would’ve been this easy if it wasn’t for your professional, caring and exceptional service in making sure our much loved cat Kava arrived safe and sound in Singapore. The whole process from the moment we knew we were moving was made so much easier and less stressful with Dogtainers taking care of everything. I would highly recommend Dogtainers to anyone who is moving interstate or overseas. Thank you again J   Kind Regards Teresa and Paul Smith

I would just like to say how impressed I was with the service I received from Paul in Adelaide. I was in a bit of a tricky situation with my puppy unexpectedly being released from quarantine – on a Friday at 4pm no less! I called 5 different pet transport companies on the Saturday morning and left messages. Feeling pretty stressed at this stage. Paul called me back within a half hour, I explained my situation and he assured me he would get it sorted and not to worry! He arranged for my pup to be picked up, boarded a night and was home to us in Port Lincoln by the Monday night. Also something else that was pleasant in this situation was the bill! I honestly thought it would be double what we paid based on some previous research and a quote from a different company. So thanks Paul. Your customer service was exceptional which is a rarity these days. You really do care about the animals and their owners. Kate & Gyro

Hi Deb and Kate, I would like to say thankyou for all your help with transporting my puppy from Geraldton WA to Perth WA. The customer service was 100% and she arrived safely. Thank you very much I will be recommending Dogtainers to everyone I know. Below is My Facebook Post on Everything Hedland Facebook Page. If anyone is looking at flying a pet (big or small) I would Highly recommend Dogtainers, I did begin to get quotes from a different animal transport company that is very well known only to receive crappy Customer service. Dogtainers were amazing and helped with everything they possibly could. www.dogtainers.com.au Pet & Animal Transport – Domestic & International | Dogtainers Dogtainers: we deliver pets, anywhere, anytime. For a reliable and trusted pet & animal movers choose one of the best companies. Get a quote today! Dogtainers LikeLike · [Comment] · Share Kind Regards, Ali Reilly

Thanks Mel, Keshi aka Memphis arrived safe and sound, thank you for looking after her throughout her journey, the courtesy call in Perth during her comfort stop was a very caring touch. Many thanks, Ash

Hi Bibi, Thank you for your assistance in helping Bonnie and Clyde come home with us.  We were very impressed with the service Dogtainers provided, and we feel you went above and beyond in making the whole process as easy and enjoyable as possible.  We will not hesitate in recommending you to any of our friends and family who may follow us back to New Zealand with their beloved pooches.  Bonnie and Clyde arrived happy and appear to have settled into kiwi life very easily. Thanks again Ben and Danielle

Thanks Bibi for your help. Nacho was well happy to see me. You would think he had had enough rest on the flight over but he still managed to sleep in the truck from Christchurch to Ashburton. A lovely mild night (15deg) last night, and a foggy start to the day this morning was a treat for him. He’s been on an exploration today on my parents lifestyle block and met his first sheep lol. Still not sure about them and as these were tame sheep they were drawn to him in curiosity. Thanks again and know that you will be recommended. Andy  

Hi Zillah Just wanted to let you know that Zac and Mia are settling well. Thanks to all involved in getting them here you do a really great service and we appreciated the updates and information regarding their progress and Keith and I both feel extremely grateful for the way that you deal with everything. They seemed very relaxed and non the worse for having travelled so far they did have a little trouble with jet lag the first couple of days which we were not expecting their time clocks regarding eating and sleeping etc. We have had them out and about in the wonderful parks here and they are having great fun.  Mia has been slightly anxious about meeting so many other dogs but feel she will soon get used to it. She has met several and appears to actually enjoy it.  They also dont appear to be bothered by the colder weather, they can run and play for longer.  No snow yet looking forward to seeing their reaction to that. Once again many thanks guys. Best regards Jacqui

Hi All, I would just like to let you all know that Mia arrived safe and sound in Singapore, and I picked her up and brought her to Malaysia. Shes doing very well, and I would just like to thank all of you for arranging your end and making things happen! I know things were very rushed and things were done so quickly, thanks for bearing with me and my countless emails of ‘URGENCY’! Warmest regards, Niegel

Hi Zillah Sorry for the delay but confirming all is very well with Bella! The handover was very quick and smooth and within 10 minutes of arriving at the new apartment she was eating, purring, and generally making herself at home! Thanks for all your help. It’s been a great experience using Dogtainers. Louise

Hi Errol Hello from London! Just wanted to say the service you provided to transfer Betsy from Sydney to London was faultless. You were the utmost professionals from start to finish. Many, many thanks. Sara

Hi Lewis, I trust you are well and enjoying the warmer weather? Just to let you know, we all arrived back in Glasgow safe and well.  The dogs have been sleeping more than normal……K9 jet-lag I suppose. The lady in Quarantine (Glasgow) was absolutely fantastic, the experience was very pleasing. Thanks again for your help mate, your knowledge and efficiency were second to none…..very happy customers Take care and …..all the best for the future. Kind regards Gordon & Nina

Dear Jonathan and Nathan, Just a quick note to say thank you for all your help in transporting Pippi to Japan. She took less than an hour to clear customs and has settled in perfectly in her new home. Thank you also for upgrading her to the large crate. Tomoya said she was quite comfortable in it. Thanks Guys! Peta

Morning Jess I have been meaning to send you this note for a while. Michael and I would like to thank you so much for the safe return of our Oriental kitty ‘Dragon.’ She was safely transported from Melbourne airport on Thursday 19th to Cairns airport. From start to finish you were so professional in your manner Jess and we will have no hesitation in using you company again in the future for the transport of our precious Dragon. After waiting from July to September to get our Drags back we were over the moon that not only could you get her on a flight when we wanted but also at such short notice. Once again, thank you for everything Jess, it is amazing that Dragon is finally home with us!!! We will be happily recommending Dogtainers to anyone who has to transport their animals!! xxx Amy, Michael and Dragon Pickford xxx

Dear Zillah, Kia arrived safely and looks great. Thanks to all those at dogtainers that looked after her and ensured the process flowed smoothly. Regards and a massive thanks Davina smolders

Aloha Errol and Staff, HUGE thanks are in order to everyone at Dogtainers who participated in preparing our 9wk old Akita for her trip from Sydney to Honolulu. A trip like that is daunting for most of us humans…let alone a puppy. However, the Staff at Dogtainers did an amazing job of preparing both us, the owners, and our puppy with keen attention to detail and superb professionalism. Dogtainers will forever be our choice to transport our furry family members. Mahalo, Bob and Family

Hi Nathan, I just wanted to pass on our thanks to you and DogTainers for assisting us with our move to New Zealand. The kennel you recommended was fantastic, we only wish we had heard of it earlier as we would have used it whilst on holidays, however we will recommend it to our friends in Melbourne! We are so happy with the service you provided, it has been a pleasure to deal with you and the price you offered was very competitive. Everything went so smoothly and Noah is settling in well, its like he never even went on a plane! As a bit of a stresshead and obsessed parent to our little man, DogTainers just took the stress out of the whole process. Thank you so much! Kind regards Karlena Manuel and Tom Sutcliffe

Hi Michelle, Just wanted to provide some feedback regarding my recent use of Dogtainers services. I have relocated from Brisbane to Perth, and my two cats Harry and Buffy travelled with me on Virgin Australia on Tuesday 6 August. Their longest trip prior to this has been a short car ride to the vet and back, so naturally I was very apprehensive and concerned as to how they would handle a cross-country plane ride! From the moment I spoke to a representative on the phone to book them in, until my babies were delivered to my new house in Perth, I was extremely impressed with the professionalism and attention to detail that Dogtainers provided. I am so happy to have my kiddies with me, even more so seeing them arrive healthy and in good spirits. I will have no hesitation in using Dogtainers again! Thank you so much for your excellent care. Kind regards, Rebecca (+ Harry and Buffy)