Interstate Pet Travel Quote

International Pet Travel Quote

Domestic Pet Travel International Pet Travel Call 1300 13 52 52

Interstate Pet Travel Quote

International Pet Travel Quote

Australia’s Pet Travel Specialists

operating since 1971

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With over 40 years’ experience delivering best-in-class pet transport solutions across Australia and the globe, we work with Qantas, Virgin Australia, Air New Zealand, United Airlines, Singapore Airlines, Cathay Pacific, Emirates, and more – allowing you and your pet peace of mind.

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Welfare is our highest priority. Learn More about our Care Code

RSPCA Partner.

Dogtainers offices around Australia partner up and work with the RSPCA helping to reunite pets with people.

Members of IPATA

We are members of IPATA (International Pet and Animal Transport Association), which ensures that we have trusted travel partners in every country of the world to ensure Any Animal, Anywhere, Anytime philosophy is maintained with the same high levels of care that we offer.

Our Happy Clients

Thank you Dogtainers. I was so nervous about moving our gorgeous pets from Melbourne to Dubai, however, I can honestly say it has been one of the smoothest parts of our relocation. From calming my nerves when they arrived to collect my pets, sorting out a problem we had with our documentation efficiently, and sending an update on our precious pets before boarding, Dogtainers were fantastic. We know exactly who we will be using when we return Juddy and Georgie to Melbourne or on our next big adventure. Thank you, Belinda and Brent

Belinda Whelan

Sonny and Skye made a huge journey from Australia to Usa. They got off the carousel in their crates and they were relaxed and happy. Thank you Dog Tainers!

Frances Dunwell

The service from the original quote to collecting our pets from the airline was exceptional. Our pets arrived safely and I will recommend this company to anyone. Thanks for everything.

Aleisha stewart

Thankyou Dogtainers(Hannah&Chris) so much for answering our call,helping us with questions especially around customs and what to expect, been patient taking my million calls over the week that I was waiting for our puppies, they arrived happy and I could tell that they were transition respectively the days you had them on the plane to me thankyou.

Natalie I

Late last year we used Dogtainers to transport our daughter’s little dog from NT to Qld. All of the staff we dealt with were lovely and nothing was too much trouble for them. The little dog was happy and relaxed at the other end of our flight when we picked him up. We will be using this service again when she returns back to the NT at the end of her work contract time.

Sarah Gold/Emily Starr

Thank you Dogtainers for taking good care and transporting our two White Swiss Shepherds to the other side of the World 🙂 They are doing great and happy now in the Netherlands!

Daniella Joosten-Monni

I was so worried about Seth going on the long flight from oz to Ireland. But I worried for nothing he arrived safe and so happy, thank you especially MEL thank you .

Donna Davis

Thank you Dogtainers – on both sides of the Tasman. Everyone was wonderful in helping Polly get from Taupo to Perth. I cannot recommend these people highly enough. They are all absolutely fantabulous and made the transition so easy and also giving me peace of mind, knowing my dog-child was being looked after every step of the way. Thanks again Hannah, Chris and the Perth staff. Big licks and kisses from Polly xxx

Rowena Ralls

Dogtainers provided a complete door to door service That made moving my pets easy. The caring nature of the staff picking them up told me they would be well looked after. They arrived in good health and only a little confused and had no accidents on the way which made me a very proud pet parent. Thanks Dogtainers for making this part of moving interstate a less stressful experience.

Katie osmond

AMAZING service from quoting to collection. I flew my dog and 2 cats from Perth to Melbourne and the service and care Dogtainers possessed was amazing. We are now all back together in our new home in Melbourne. They made a very stressful time a much less one – thank you

Tania

Thank you to Lewis and team for arranging the safe travel of our Labradoodle Meeka. From getting the quote to collecting her from Heathrow, the service was spot on and we always felt content that Meeka was going to be well looked after. She arrived bouncing with energy and joy to see us. Would definitely recommend.

Bev Goodman

Great advice & service all round, definitely recommend Dogtainers for your Pet Transport needs.

Paul Madden

Without a doubt, one of the most professional and friendly people I’ve dealt with. Always returns a call (OMG this is such a simple thing but seriously gets me excited). Actually knows ANSWERS to questions (again, WOWZERS) Sends confirmations immediately….. always follows up if necessary…..  Has a sense of humor that I believe is imperative when dealing with human beings attempting to fly their furbabies and are emotional about it! Definite Gold Star employee in Amy – thank you.

Tammy

Hi Christina,

I would like to thank you so much for all your help and reassurance with the transportation of Evie my Scarlet Macaw which was sent from Darwin to Brisbane she arrived safely and happily and has settled into her new home beautiful.

Cheers Nadia

Nadia

Cannot thank Dogtainers enough for their help during this experience of flying our 6 beautiful puppies from Alice Springs to Perth! They were soo helpful and not at all fussed with the amount of small questions I had to ask! Thank you so much, the puppies arrived safely and are super happy running around Perth now!

Lauren Walker

Very friendly staff and easy to deal with. They organised everything and took all the hassle and stress away from me. Could not be any happier with the service and will definitely use them again if required

Bradley Greer

Thank you for your help with getting our new pup to us safe and sound!
The costumer service I received on the phone was outstanding and I felt at ease with leaving Don in your capable hands.
He arrived safe and sound -tail wagging 🙂

Rebecca Smart

It was a very easy process, all went smoothly and the cats are back safe and sound.

Wendy Sharples

I was happy with the service. They answered all my question very quickly (and I had a lot) and help me with the process. Kitties arrived with food and water still in their bowls. They seemed happy enough considering the big trip they had, were just happy to get a pat and a cuddle.

Jacinthe Beaudoin

Darren, Sarah & Team at the Cairns office are awesome I cannot thank them enough for the help they give our rescue up here in the Cape, nothing is ever a problem or too hard to do. We have been able to rescue more dogs with their help in conjunction with Qantas and Rio Tinto.

Darren and team go above and beyond to ensure our rescue dogs are well looked after and can get to their new rescues/homes in a timely manner.

Karen Ogilvie

Amanda from Dogtainers is a lovely person, and so helpful in getting my pug from Kempsey to Adelaide and emailing me a picture of him at his stop over in Sydney .
Would recommend Dogtainers to anyone who have to transport their pets.

Lynda Perrin

I can not thank Mandy & Darren enough for their helpful and friendly assistance in getting my cats & snakes from Bamaga to Alice Springs. I highly recommend them if you ever need your pets relocated.

Emma Skyba

We did our booking over the phone and Amy provided advice, reassurance and a quote with all the details was sent out promptly.
The drop off at Alice Springs was smooth and the dogs arrived safely in Brisbane. It was a professional service and our conversations with Amy gave us confidence.

Jenny Cooper

Thank you Dogtainers for making a stressful experience much easier – Bruce was comfortable and arrived safely – and I would absolutely recommend Dogtainers to take care of your pet travel needs.

Special thanks to Jess from Dogtainers Adelaide who went above and beyond with exceptional customer service, overwhelming friendliness and compassion during a stressful time. I cannot thank Jess enough for her help – it was never an issue or a hassle to speak with her regarding Bruce’s trip and I am very thankful.

Kathryn Gebhardt

We used Dogtainers to transport our Lab from Brisbane to Manchester, with personal delivery to our home address using a UK contractor (all organised by Dogtainers!). The process was so easy, with everything taken care of, from vet checks, customs and vaccinations, through to required international paperwork, and exceptional feedback whilst the journey was undertaken. Angie, our consultant was exceptional, and kept our minds at ease through every step of the process, and always responded quickly to our queries. Nothing was ever a bother for her! Go with Dogtainers for your international move, you won’t regret it! Thanks to the team at Dogtainers, our family is now all together in the UK 🙂

Sophie Clarke

We were very pleased with the efficient service and competitive price for shipping our most recent pet from Perth to Halifax, Canada. Our cat ‘Cash’ came through the long journey without any problems. Lewis at Dogtainers has been our contact on this and one previous occasion and we highly recommend them for pet transporting.

John Menzies

Tanner our std long dachshund arrived in great condition very happy and bright ,we will certainly use Dogtainers to send him back at a later date many thanks Cheers Pam

Pam Payne

Tanner started his journey to Auckland from Launceston with a two night stop-over in Melbourne, pre his International flight. Dogtainers made the process as easy as possible for me and Tanner arrived in great condition, as testified by his new carer Pam. I would recommend Dogtainers without hesitation.

Ray Wall

We can’t say enough great things about Dogtainers. We began the process to move our dear Harrison Ford, a smaller black lab mix from Chicago to Sydney last December. Dogtainers and, in particular, Sophia, helped us every step of the way making sure all of our paperwork and tests were timed perfectly, answering questions from my vet and myself promptly, and ensuring that his move would be a smooth as possible. From the time dropped him at Cargo in Chicago, they were great in keeping us informed, even sending us a photo prior to his being put on the plane to Melbourne. Knowing he was being cared for along the way was very comforting to us. When he was delivered to us in Sydney, the handler said he was very well behaved and she was extremely careful in handling our precious fur baby. Thank you Dogtainers. Harrison Ford has acclimated very well to his new home and we love that he was given such great care.

Alice and Patrick

This was my greatest pleasure to enjoy the excellent service of Dogtainers to relocate my loyal fury friends from Perth to Budapest. Poppy, Zsazsa and also the cat Jinxi arrived safe and sound. My Zsazsa has got special needs but Dogtainers solved all the issues gracefully straight away. Their very professional yet very human service took huge pressure off my shoulders and they made me feel that my loved ones are in the best hands. This meant the world to me in a very stressful time. I am so grateful for everything.

Edina

Mandy at the Cairns branch made the transportation of my two cats so easy and seamless – highly recommend!

Justine Hughes

Many thanks for a safe return of my dog, Jess to Christchurch. She looked in good shape and hanging out to get out of the crate! She is now a very happy dog, no worries about snakes in NZ so is free to run and chase rabbits to her delight!
Your service was “top rate”, from pre flight pick up and vet check to final arrival in Christchurch.
Thanks again
From Alison and Jess!!

Alison Grant

Jess was so friendly and helpful taking my booking! Made me feel like nothing was too difficult and that my puppy Darcy is in safe hands. She’s an asset to your company!

Kate Royle

Our border collie was going to travel from Brisbane to Hamburg (Germany), and we engaged Dogtainers to handle the job because of the positive reviews the company had received from customers. As we had never sent a pet by air, we were not sure how the dog would cope. We should not have worried. The staff at Dogtainers Brisbane were very good at explaining the travel proceedings in detail, and they delivered the travel crate well in advance so that we could familiarise the dog with the crate. Our dog immediately made friends with the driver delivering the crate. That gave us even more peace of mind, knowing that our pet would be in good hands. We left Brisbane just a couple of hours before our pet’s flight was scheduled on a different airline.

While we were on our way, the unforeseen happened. Our pet’s flight was cancelled and to make matters worse, rebooking onto the same flight 24 hours later turned out not to be an option because the flight would have arrived on a weekend when Hamburg Airport does not receive animals (no vet on duty on weekends!).

This way, two days of travel turned into five. Naturally, we feared for our pet’s wellbeing, but again, we should not have worried. Dogtainers were brilliant throughout this unexpected turn of events. They kept a constant flow of information with updates on the wellbeing of our pet (with photos), and despite the added complication of Hamburg Airport not accepting animals on weekends, Dogtainers managed to rebook the trip within a few hours. In the end all went well thanks to Dogtainers professional handling of the situation. We can highly recommend choosing Dogtainers for your pet’s travels. With Dogtainers our dog (and we) were in the best hands possible.

Rainer & Ulrike

Great communication, sorted easiest and most stress free flights for them, answered by queries very promptly ,yes Dogtainers were great.
Great to be able to rent cages also, didn’t have to worry about them at UK end.

Alison Roberts

Very pleased with my experience using Dogtainers to organise my Frenchie’s travel arrangements from Melbourne to LA. I was extremely anxious with the whole ordeal – plus him being a snub nosed breed but everything went smoothly and my pup did great throughout the journey. I was given an update with photos after I dropped off my pup at Dogtainers the day before our flight so I felt reassured that he was in good hands. Moving a pet overseas is a stressful task but I’m glad it worked out and highly recommend Dogtainers based on this experience.

Catherine Nguyen

So happy with all the help provided by Dogtainers both in Australia and New Zealand. They certainly made the process of moving countries that much easier for both myself and Pepper.
The photos and feedback that I received at every step of the way alleviated any concerns I may have had as to how Pepper was coping with the stress of travel.
Would definitely recommend them to anyone needing to transport a pet overseas.

Donna King

Thank you for taking care of my Boy Mufasa picking up from the breeders door step and delivering him to my door step, was peace of mind knowing where he was along the way and receiving a photo once he was in your care….. Truly thankful for your great service and i look forward to using you again soon.

Selena Elvines

Thank you! Romeo made it. You made it so easy. Very good service!

Kairi Metsoja

I recently moved to Auckland and was absolutely terrified for my dog, about whether he would be traumatized, or even survive the trip (I know that’s dark but I’ve heard horror stories!). It was a really big stress overall and Madeleine consistently put my mind at ease, from the stage of first getting information, all the way to collecting Fudge. I received regular updates about how he was going and photos to reassure me that he was happy. On the day of his flight Chris handled everything at Auckland airport and met me in a park so Fudge had a chance to run around before I collected him.

Overall a fantastic team that genuinely care about animals, who provided an excellent level of service to put my mind at ease. Thanks so much guys!

Stephanie Karayannis

Organized very quickly, Mandy was very professional and friendly over the phone. My puppy arrived happy and comfortable. I found the cost to be very reasonable. I would definitely use this company again if the need arises and I have no hesitation in recommending them to others.

Lynn Grose

Just wanted to say a big thank you for organising my pets travel and making it so easy and stress free.

Our bunnies arrived safely this morning 🙂

Rodolfo Silva

I highly reccommend Lewis and the team at dogtainers. They took great care of our boy as well as making the whole process easy. Reillys move went off without a hitch.
Thanks for the brilliant service guys!

Lesley Gillan

Poor Ava, was in the Mt Isa pound about to give birth to 7 pups. After giving birth and looking after her puppies, She was completely out of time and we (Precious Paws Animal Rescue) had no idea how to get this girl down to Brisbane with her 2 remaining pups. We contacted the team at Dogtainers Cairns, Darren and Mandy are awesome. Darren personally made sure everything was taken care of for transport. I highly recommend this team of dedicated animal loving company.
I have since used them many times for dogs all over the country.
Communication, committed and dedication, thanks Dogtainers Cairns you are 10 out of 10!

Tracie Kachel

Big thank you to Mandy and her partner at Dogtainers Cairns for helping get Jake to us ASAP. They where so patient with all my questions and communication was consistent via email and phone. I spoke to several other dog freight company’s in Perth and found them to be very short with me and just wanted a booking then and there. So happy I was referred to Mandy at Dogtainers Cairns. Thanks again.

Belinda Sayce

Dogtainers have always been very easy to deal with. Just a phone call and over the phone credit card and the AWB number was sent by e.mail in an instant So simple and stress free.
Great service.!!

Sue

I evacuated 2 small cross breed puppies, in a bit of a state.
Dogtainers were fantastic, couldn’t have been better, very supportive and helped me organise the move in less the 3 hours all up.
Both dogs transported together in a Dogtainers crate without issue.
Also VERY good price THANK YOU SO MUCH, DOGTAINERS MADE THIS POSSIBLE, both dogs are now happy and loving recovery in a foster home.
A1 SERVICE.

SHAWNA DALTON

Mandy and the team at Dogtainers Cairns were excellent! The process of enquiring and booking Ruby’s flight to Perth was so easy and quick and the level of customer service was fantastic. I was confident that Ruby would be comfortable on her journey and she arrived safe and sound and very calm. Thank you so much!

Jessica Morrison

Dogtainers arranged my dog’s move from Brisbane to Germany, and I can’t recommend them enough. I was terrified because my dog is 12 and has some health problems, and wasn’t sure at all if I wanted to put him through such a long trip.

However, Steph from Dogtainers was just fantastic and really put my mind at ease. She took heaps of time to explain everything in detail, responded quickly to all queries, and was so patient with my million-and-one questions. She meticulously organized every part of the trip, including getting in touch with the team at the stopover in Vancouver, and the vets in Frankfurt.

During the move (I was on the same flight as my dog), I was so anxious to hear any updates about him, and Steph was still monitoring his status and responding to emails even though it was late at night. I’m so impressed with her level of dedication and customer service!

My dog arrived safe in Germany, and is now settling in in his new home. Flying your dog in cargo, especially on a long overseas trip, is very stressful. But having Dogtainers arrange the move made it so much easier, and made me confident that everything possible was being done to ensure a good outcome.

Lynn

Our 15-yr-old sweetheart Dymka, born in Ukraine, moved to her 6th continent. Her 5-yr-old brother, Nazca, was born in Chile, moved to his 5th. Each move has been different from the others- each country has its own import and export requirements and each airline has its unique requirements. Most often time it is too difficult for me to arrange the pet transport along with our own change of work and home relocation.
It was Dogtainers’ wonderful Biljana Popandonova (Bibi)- who coordinated our cats’ previous move- export from the US/ import to Australia. Bibi did such an outstanding job that I have committed her contact information to my ‘speed-dial’ for future moves.
Our family’s most recent move was from Canberra, Australia to Riyadh, Kingdom of Saudi Arabia. Of course I called upon Dogtainers. I did not even think to ‘shop around’ and my decision once again proved to be a great one.  Dogtainer’s Michael Davis, took on my account. As this was yet another unique move and full of surprises the list grew for what I needed assistance with. Although a variety of hiccups came up in my own plans, Michael was always right there with options and solutions.
The packers/movers would cause a great disturbance at our home which would stress the cats, so the cats needed to be taken to a comforting location during this time. After the packing, we temporarily moved into a hotel- the cats could not stay with us. After closing on all our affairs, my husband and I needed to make a stop in the US for a few weeks before heading to KSA. Once arriving in KSA, we needed to find/set up a home before we could be ready to accept the cats. The cats needed a safe home for all this time. No issues! Michael Davis found wonderful accommodations for our cats at a kindly cattery in Sydney (Sydney being the city of eventual Au departure for the cats). Michael arranged it all (pick-up from our Canberra home by a lovely person, national flight, transport to cattery and even worked with the cattery to tailor to the cats’ diet specifications).

Daria Khan

As first time dog owners, we are thrilled to have entrusted Bailey with Dogtainers. Especially Karen, Emma & Jess) Karen really went out of her way and was brilliant in helping answer all our questions with regards to travel and the care for Bailey. (Both; Pre and Post arrival of Bailey) The whole process was super efficient and Dogtainers was kind enough to send us photographs of Bailey at the compound before the flight. Needless to say, Bailey was thrilled to get out of the cage once we cleared customs.

Without hesitation, I would recommend Dogtainers to my friends and family.

Ram S

I recently had the pleasure of using the services of Dogtainers to transport our 11 year old moggie, LingLing from Brisbane to Auckland and I have nothing but high praise. From liasing with our consultant, Callum Richardson, to the vet services provided for customs( the vet was wonderful & so good with our moggie) to the different consultants in the office that smooched & cuddled their “pet” clients awaiting transportation – all in all a wonderful family but professional company. I was able to see first hand how the staff loved their work & inter-acting with the different pets. I dropped my LingLing off at the office in Eagle Farm 6 days ahead of our flight and Callum greeted her warmly and despite my separation anxiety, I was able to leave her in his capable hands. We received regular photo’s of our moggie, showing us that she was in great hands, which helped alleviate our concerns of being apart from her.
Once we landed in New Zealand and still onboard our flight, Dogtainers contacted us and regularly kept us up-dated on LingLings process through customs.
Our LingLing has settled into New Zealand very, very well, she absolutely loves her new country. I think the transition from our home to Dogtainers, to Auckland airport in New Zealand was streamlined due to the professionalism of Dogtainers and the whole process ensured that our LIngLing settled very quickly into her new life. Thank you Callum for helping us get our moggie to our homeland…she is now a very happy “kiwi” cat

Jasmine Alexander

We recently moved with our 3 miniature dachshunds from Brisbane, Australia to London. From the initial contact with Steph at Dogtainers through to arrival in the UK I couldn’t have been more impressed.
All emails and phone calls were responded to promptly and professionally with most of my questions being pre-empted.  The purpose-built crates arrived a couple of weeks before departure affording “the girls” time to become accustomed to them.  Steph kept us updated throughout the long journey with emails being received when touching down in Sydney, Singapore and Heathrow. On arrival in Sydney we discovered there was a 4-hour delay on our connecting flight to Heathrow yet Steph had already dispatched a local colleague to greet our girls and take them for a short walk and leg-stretch.  The part we dreaded the most was dealing with government officials at customs in Heathrow but they were all superb and processed our arrival within a couple of hours. Steph’s colleague Typhanie in London was also superbly professional and personable and ensured for a smooth import into the UK. Amazingly, our dogs were extremely unphased with the whole journey and have now applied for their own Qantas Frequent Flyer accounts.  I have already recommended Dogtainers to other friends in Australia who are moving back to the UK in about 6 months’ time; the whole process was extremely easy and stress-free and I cannot thank Steph and the team enough for what I imagined to be a huge ordeal for us and our dogs.
If you’re moving domestically or internationally, call Dogtainers!

Gary

Thank you Lewis for organizing everything ! And thank you Chris for dropping them off at the other end! we will be using Dogtainers every time we fly! Thank you for the stress free and informative ride.

Natasha Westphal

Scoobie recently travelled from Cairns to Brunei in a team effort between the Dogtainers Cairns and Melbourne offices. He departed Cairns on Sunday and arrived happy and healthy into Brunei on Monday night. Soon after he was exploring opportunities the jungle has to offer – swimming, walking and looking at a monkey or two.

Tom

Hi Darren

Just let you know we have just picked up Digger and all is fine, thanks very much for all you have done – a great service.

Brian and Denise

Dogtainers certainly eased my mind and answered all my questions when Jackson recently left Australia to settle in NZ. It certainly made the whole process a lot easier.

He is settling in nicely on a farm outside of Nelson

Cheri

Fantastic service . I was worried about my pug flying but dogtainers staff were wonderful and couldn’t have been more helpful and reassuring .

Found a flight when temperature was at it lowest . Recommend highly

Julie B

Excellent help from Brisbane at a difficult time of year. The Cairns team were outstanding with service and assistance for the return trip.

Really good to have a local contact that can provide support on the ground.

Liz H

Hi Christina

We would like to say a big thank you for arranging the flight for our little puppy called Brooklyn for going above and beyond, and getting the special day we needed it to be, We really appreciate it !! We will be highly recommending you and dogtainers.

Thanks again

Neville and Amanda J

Just to let you know Max arrived last night, he was very excited and busy (I forgot how busy puppies are).

He is settling in well. Thanks again for all the help during this process. I would definite recommend Dogtainers.

Heather

Thank you so much to Dogtainers for such an easy and pleasant experience. From the moment I first contacted them, to the final stage of the process they were helpful and informative.

They took great care of my pup George and transported him safely from Brisbane to Auckland.

Jo

I just wanted to thank everyone at Dogtainers. You have all been so wonderful especially Jonathan, you were incredible.

Both my cats arrived safely and well. Thank you so so so much

Laura

You provided us with an awesome experience and a more than professional attitude to help us get our dogs to the final destination. We appreciate the extra mile you went for us and understand it is not an easy exercise liaising with international airlines. Thank you for all your hard work and dedication Biljana (Bibi) we really appreciate it. So much so we have recommended you to a friend of ours who is moving to America with her stud bulldogs and we personally recommended you. As an old customer of jetpets i will tell you that the service and price you provided us was better than any experience we have had with them.. so again thank you Biljana 😁.

P.s dogs are doing great in the snow and have fitted right in….

Mick and Marie

Dogtainers were absolutely amazing with helping me bring my little dog all the way from Belgium. We struck a few problems along the way on the Belgian side of things and Dogtainers were always there to make sure things got done correctly and to follow up on what needed to be done. They answer emails quickly and were more than happy to answer all of my never-ending questions. Snow arrived happily and safely into quarantine, and then into my arms. I would highly recommend Dogtainers to anybody transporting their dog

Ashlea W

My wee dog recently travelled from Melbourne to NZ and Dogtainers were awesome. I annoyed them with sooooo many questions and they were always so quick to reply and put my mind at ease. They made it all so smooth and I’m so grateful to have my wee dog safely back and reunited with her best friend! Home! Thanks again!

Amanda D

Our experience moving our two dogs from AU to NZ with Dogtainers was excellent. Adjustments were made for the special medical needs of one of the dogs and they were very well cared for in transit. Communication was excellent and everything we needed to do to prep the dogs was well laid out. I would give Bibi and team at Brisbane the highest recommendation.

Lynn M

We can’t say enough great things about Dogtainers. We began the process to move our dear Harrison Ford, a smaller black lab mix from Chicago to Sydney last December. Dogtainers and, in particular, Sophia, helped us every step of the way making sure all of our paperwork and tests were timed perfectly, answering questions from my vet and myself promptly, and ensuring that his move would be a smooth as possible. From the time dropped him at Cargo in Chicago, they were great in keeping us informed, even sending us a photo prior to his being put on the plane to Melbourne. Knowing he was being cared for along the way was very comforting to us. When he was delivered to us in Sydney, the handler said he was very well behaved and she was extremely careful in handling our precious fur baby. Thank you Dogtainers. Harrison Ford has acclimated very well to his new home and we love that he was given such great care.

Richard S

We recently hired dogtainers Darwin to help us relocate our two dogs to Townsville. From the initial enquiry Jordan was very helpful and put us at ease that our furry kids would be well looked after. Both dogs arrived in lovely condition were nice and relaxed. Thank you for a great professional job.

Evan

Moved my 2 cats and 2 dogs with Dogtainers and cant be happier, fantastic customer service from the getgo and all my babies arrived in good time, happy and full of beans. I trust this company 100% with my pets. This for me was a door to door service.

Joanne

The service I received from you was fantastic.  Thank you so much for emailing all the forms I had to fill out my end. It was a life saver. You were always there for any questions I had. Thanks so much.

Kathleen

Dogtainers took away all the stress of exporting a dog overseas and made it a breeze. They took care of all the complicated paperwork and provided excellent communication throughout. Door to door service was wonderful and my dog is here with me now, healthy and happy. I could not ask for more!

Curtis

I spent a long time researching pet transport and arrived at Dogtainers, knowing it was going to be a complex process (French Polynesia to Australia) and hoping it would be a worthwhile investment. It was. 

Angie was my representative and she always put me at ease when I got a bit nervous about the process. Her competency and lovely manner were exactly what was needed in a process where there were so many variables.
We even had a scenario where due to the Christmas public holidays, the bloods did not come back from the lab in time for my dog’s departure. So, Angie went through and changed all the bookings (that she had already confirmed with all relevant parties) with absolutely no fuss and no extra charge. It was a huge relief.
Now, with my little girl in Australia I am so thankful for Dogtainers and Angie. The cost was obviously more than if I had of done it myself, but I can honestly say after seeing it all go down, the countless emails and phone calls, that it would have been impossible for me to handle without an expert like Angie.
Do your stress levels and doggo a favour and use Dogtainers, worth the investment.
Amy

I would like to thank you for all the attention and patience throughout the process to bring Julia.Thank you for bringing my daughter safely. We are very happy with the family reunited again.

Luciane

Aloha! It was a great welcome to cook tonight and everybody has fallen in love with her sweet and playful personality. Thank you so much for securing her safety during her long travels

Brister

I was surprised how well Louie travelled he was my quiet worry. At the moment the little toad hiding under stairwell. Ivy’s a lot more chilled. Thank you for all yours and Dogtainers assistance to make it happen.

Kay

They are happily enjoying the sun now!

Thanks so much for all your help! Everything went so smoothly, thanks to Dogtainers!

Nat

Thanks everyone. A very happy doggy and even happier parents.

Cathy

Dogtainers were fantastic and organised everything so that our cat’s travel was as smooth as could be. They were always on hand to respond to questions & were very friendly! Definitely recommend for moving your pet overseas.

Ann

Hermès and Belgie arrived home safe and sound! They look and seem great! They have been exploring their new home and are testing our the beds and reacquainting themselves with the kids (all is good!)

To have the entire family together again has brought them a immense sense of comfort and happiness.

Thank you for all of your and the entire teams help in bringing them home happy, safe and sound. We really appreciate it!

Natasha

Tessie was very happy on arrival and looked very well cared for, she is settling in well and enjoying lots of new smells and attention 🙂

I can’t thank you, Chris and the Dogtainers team enough for how easy you’ve made Tessie’s trip, and how well you’ve looked after us both during the whole process.

You guys are amazing and I’ll be recommending you to anyone looking to relocate.

Let me know if there’s somewhere I can leave a public review, and again thank you for everything.

Sarah

Dogtainers was fantastic, Maddy really put me at easy providing updates and responding to my panicked emails. It was a long journey from the hot Australian summer to the cold Korean winter, in particular for 16 year old Dash (who also has a heart condition) but they made it! Dash and Frankie are now in Seoul and loving the heated floors! Thank you Dogtainers! We will be in touch again when it’s time to return home

Daniela

Very well organised and easy to deal with, prompt and efficient with information. Would recommend them, cheers Peter

Peter

Thanks so much to the team at Dogtainers. They assisted me 100% being my first time importing an animal into Australia. They were with Nyx at each airport and she arrived after her big journey happy and healthy enough considering all the stress of flying. Nyx is a well traveled dog, originally from NZ as a puppy and then sent to PNG as a Police Dog she was more of a playful pet than a bomb sniffer expert. However her new life on the farm affords her ample opportunities for sniffing out all-sorts of interesting smells. Thanks so much for ensuring her safe travels and delivery.

Catherine

We cannot thank Dan and Christina at Dogtainers Darwin enough for transporting Jessi from Darwin to the UK. They made the process very easy and involved us every step of the way. Jessi was always well fed and well groomed and got walked everyday with treats and they even did some training with her. We would not hesitate to recommend which we have already done as the service was amazing. All paperwork was correct and there were no miscommunications or missed documentation. Their guarantee for no quarantine was stood by and we were able to collect her without any issues when she arrived. Great company and people in general and truly do have you and your pets best interest at heart. Thanks so much Christina and Dan for all that you have done.

James M

I cannot stress enough how helpful they were. I was traveling down to Sydney from the country to put my daughter and her dog on a flight to Darwin and was so confused about how it all worked. Once I spoke to the amazing staff at Dogtainers I felt so much better. Incredible customer service. Thank you so much

Nicole G

Just a couple of phone calls was all it took with the courteous and friendly staff in Cairns and everything was organised. Puppy arrived in excellent condition, was not stressed and the handover was effortless. Staff, in particular Mandy in Cairns, were very understanding when it was discovered the breeder had sent the wrong pup and they arranged the whole process of returning the wrong pup and transporting the right one. These people are real animal lovers and were very caring throughout the whole double transfer process. Can’t praise them enough. Well done Mandy and crew in Cairns!

Geoff D

Fabulous service from our initial enquiry right through to delivery to our new home.
Numerous phone calls from this anxious “parent” were patiently dealt with by Amy and Rhiannon. Nothing was too much trouble. Josh phoned me to confirm the day before travel and when the pets had arrived in Brisbane. Tracey kept me up to date with a text message and photos during the rest break at Dogtainers Brisbane facility, then again when they departed for the final part of the journey by road.
Excellent service and very well priced.

Louise B

I just want to thank you for the superb service in delivering my kitten to Tasmania. He arrived safely, non stressed and in excellent condition. The service on this side was very friendly and easy to deal with.

Thank you

Sharon

Dear Angie,

THANK YOU VERY MUCH!!!

I’m very grateful to you and all Dogtainers Team members involved for making this happen – my furry baby has arrived! I’m happy to the moon and back and I think she’s very happy too!:)

I wish you all the best in the world and thanks so much once again for your great job that makes people and their beloved pets reunited and sooo happy!

Lena, Michael and and Kindy

Lena

Thank you so much for taking such good care of my babies.  They arrived at their new home today and have already been for a run on the beach.

It was such a pleasure working with you and I am really grateful for all the arrangements you made to make this move possible.

Kind wishes

Arlene

I have used Dogtainers several times whilst working on a remove community. Their services are amazing, so much help and support, fantastic to deal with including weekend calls for emergency transport.

I can not recommend these guys enough. All the staff will go out of their way to always help you and ensure your pet is comfortable and safe. 🙂

THANK YOU FOR EVERYTHING YOU DO!

Sabrina

I can not say enough great things about Dogtainers. They helped transport my beloved pet Harrison to Sydney last June. To import an animal into Australia required a lot of documentation and they were very helpful every step of the way. So, when it was time to return to Chicago, there was never any doubt that we would hire Dogtainers to help with the transport. Maddie was our agent and she worked tirelessly to make his trip home very smooth. My biggest concern was the temperature constraints in both Sydney and then in Chicago as he would be traveling in February. Fortunately, the temperature in Sydney was not too hot and Chicago was going to be warm enough.
Maddie contacted the US agent so he had my contact information and kept me informed of Harrison’s travel along the way. Once he was in the US, she followed up with the US agent and even inquired about his final arrival home. Harrison arrived safely home and is thrilled to be back in his house.
Thank you Dogtainers!

Alice H

After months of preparation, ably assisted by Angie McPherson, our dog made it through the quarantine maze in Malaysia and then Australia in the minimum possible time. The agent arranged by Dogtainers in KL was extremely professional, and Angie and colleagues responded quickly and clearly to our queries and allayed our (many) concerns. Dog now home – thoroughly confused – but none the worse for his epic adventure. Would definitely use Dogtainers again.

Elizabeth

Everybody deserves to know about how great you and Dogtainers are, Bibi. I even referred my friend who is planning to fly her dog from Queensland to Sydney, but she is currently trying to find a house which will allow dogs to stay. I commend your team on handling Ace as well, probably better than I ever could.

Thank you so much again Bibi. I’m being completely honest when I say that it was a complete delight having my pets fly with you guys and also that I have received the best customer service I’ve experienced in my life from you.

Lucy

Darren went above and beyond to get a flight for us at short notice. Very happy with the service.

Ann

I chose Dogtainers to care for our puppy Marley because of Madeleine. Her kindness and caring for our baby made us very comfortable leaving her in her care. She helped us every step of the way and we felt confident Marley would be well cared for and her trip to Honolulu would go well, and it did. The entire process was simple and fast when she got here. She is happy in her new home here and we are lucky to have her.
Thank you Madeleine and everyone else that made Marley’s experience a good one. Marley thanks you too and sends hugs your way
Aloha

Carina

Great job Dogtainers, smooth straightforward service, one happy dog.
Very easy scheduling, GREAT PRICE, warm kind staff, too easy.
A1 SERVICE

Shawna

We appreciate Kate and Dogtainers for working so hard to get Max to our new home safely. It was an exercise in patience learning what needed to be done to get him here as it was the first time they had ever moved a dog to Atyrau. It was very difficult finding the information needed to get a pet into Kazakhstan but Kate did a great job doing lots of leg work to do the research needed. We appreciate all her efforts. We had a few hiccups along the way with even a last minute flight change which was out of Dogtainers control. But Kate made sure Max was well cared for along the entire trip. We even received emails and photos along the way. Thanks Kate for doing such a great job. If we are ever back in Australia again we will definitely use your company again. Thanks for taking care of our fur baby!!

Cheryl

Just a quick update on Bella and Cody ♡ It is sooooo good to have them home. They have settled in well and in just one week have already done so much.  We are all very happy and they are getting loads of love, attention, cuddles, treats and are getting very spoilt  🙂

Thank you so much to all of you for making this reunion possible for us.

Nicola

Just a quick note from Ashley and I to thank each of you for all the time and effort (and love, cuddles, feeding etc) which you have all contributed to us, Diesel, Berry and Buzz over the past few months. It’s been one of the most, if not the most stressful parts of our move to New Zealand, and you have each contributed towards making it a stress free and painless as it could ever be.

The dogs however, are already loving life, and will hopefully get their first taste of a beach, and the ocean this coming weekend! Thanks again!

Darryn

We used Dogtainers to relocate our Rottie Lola and cat Mooki – they were amazing. Pets turned up super happy, healthy and very relaxed.
We got updates along the way, so we knew they were doing ok and pictures from the lady who looked after them in Christchurch.

They were very accommodating as we need door to door and were not moving to a big city. This was my second time using them and would use again.
Thanks for taking such great care of our fur babies 🙂

Jodi

I recently purchased my puppy from Auckland. I was then needing to transport my little girl home to me. I contacted a number of transport companies but one stood out above the rest. Dogtainers in Auckland was a tiny bit more expensive than some of the others but the customer service was out of this world. I cant put into words just how organized the guys on both ends were. My little girl arrived happy and in very good shape considering Dogtainers had a 3 hour drive to collect her from the breeder then the flight then the transport to me which was only 30 mins. Thank you to Chris, Megan etc.

Rachel

Highly recommend Dogtainers. From the initial correspondence to the day of the flight, our animals safety was of the highest standard.
Genuine, caring staff who kept us informed every step of the way. Definitely helped ease our concerns about our family members traveling without us.

Nina

Jet arrived safely today, no problems.  Thanks for your assistance – I couldn’t have done it without you

Deb

Myself & Husband and two beautiful Maltese dog have moved to Lake Como Italy from Australia I was looking forward to the move but not so for my two boys Jake & Zeus, I was worried on how they would go on such a log fifteen hour Journey, both had traveled before as pups 5 hour journey quite well, this was much longer and I was heart broken when I had to hand them over to the lovely lady from the dogtainer she had assured that they would be in great & Lewis also assured me the would be fine, and upon our arrival at Milan went to pick up our precious little cargo’s they went crazy with excitement when they saw us, and thought they hadn’t been abandoned they looked great a little smelly, so thank you Lewis for taking great care of my two boys travel arrangements I would recommend you without hesitation to anyone that is planning a trip with their precious companion.

Lidia

Willow (our Ragdoll) is almost 18YO and travelled from Perth to Cairns to be with us.
The entire experience was awesome, we were so worried and yet he arrived happier than when he left – maybe he needs to travel more?
Darren and the team here in Cairns were great – provided pictures along the way and delivered him happy as to our door.
Thanks Dogtainers – appreciate your great work!

Paul V

Thanks guys for getting Jack back home,

Jack has settled in and doing good

Blake

We would like to thank Dogtainers for their helpful and professional service. We moved from Brisbane Australia to Auckland New Zealand and were worried about our fur babies flying but Dogtainers put our minds at ease and were very helpful in all aspects of the move. From the first phone call to pick up of our two dogs to follow up emails. Great job guys thanks heaps.

Antony

Thanks so much to Mel & staff for a smooth booking and flight process.

Natalie

What can I say about you guys at Dogtainers other than you are a great bunch with service to match. Been a Dogtainers customer for over a decade now and am happy so no need to change. Only issue in recent years has ever has been the big price rise of airline freight out of regional airports which has majorly declined my animal sales to purchasers requiring a flight and forced me to cut back with breeding but that is not Dogtainers fault.

Love Paul, Brittany and now you too Mel so keep up your great customer service

Debby

We were delighted with how happy and healthy Matilda was after her 3 day Odyssey from Melbourne to Dublin. Dogtainers and their partners took great care of her all the way!

Timothy

Thank you to your Darwin team for getting my little man up here safe, sound and surprisingly easy.
They responded to my 100s of emails over a few months and ensured me (a very nervous fur Mumma) that everything’s ok.

Chloe

Dear Brittany and Dogtainers,

Just wanted to say Thank You for the safe arrival of Lala into Qld yesterday the 19th.She arrived heathy and happy 😸

Couldn’t be happier with your service and the team involved at Dogtainers 😁

Thank You very much for the care Lala received out of Quarantine. Very much appreciated 😁

Chiara

This is the second time we have used the team in Cairns to transport our Labradors. It is great to have a local person to talk with, and Mandy went above and beyond to ensure that we got the best outcome for our pup. Thanks guys!

Liz H

Recommend you guys highly! Fantastic thank you

Lynley

Thanks so much for your great service and prompt replies to all our questions. It gave us confidence that Cassie would be well looked after throughout the whole process. She arrived safely and had settled well at dad’s as you can see from the photo attached. Thanks again for your great care and would highly recommend your company.

Lesley

Hi Sophie !! She is sooo happy, I’m really surprised! She eats very well and plays a lot ! Thank you !

Camille

My dogs arrived safe and sound yesterday. Booking was easy and the staff were very friendly, helpful and efficient.

Hannah

My two Jack Russells (my two fur babies) finally landed in Brisbane on 12 May 2019, after spending 10 days in Melbourne for their quarantine. Dogtainers, and especially Sophie were so helpful with arranging their flights from Melbourne to Brisbane. They are quick and efficient with responding to emails and don’t mind answering and assisting with any questions you might have. They really understand how precious your dogs are to you and give you piece of mind with them handling your babies. A big thank you to Dogtainers for reuniting my family after us being apart for the last 6 weeks.

Samantha

Thank you so much Christina from the Darwin office for all your help getting Oi booked to fly Darwin to Adelaide!! Christina’s customer service was outstanding!! I definitely will be using Dogtainers again if I ever need pet transport!!

Raquel

A huge thank you to Dogtainers for helping us transport our fur baby Billy from Australia to Northern Ireland and back again. Bringing your pet into Australia is difficult, and the paperwork is overwhelming but you guys made it easy. A special thank you to imports Manager Angie McPherson who was with us every step of the way in what is a 6 month process. Billy has settled back into home beautifully.

Katie

Darren from Dogtainers was so efficient and organised our 8 week old puppy to be delivered to his new home safely, with very short notice!!

Highly recommended.

Joanne

My 2 poodles flew from Perth to Dublin, containers and Lewis were exceptional. Great factual advice . No surprises. Highly informative. Any issues dealt with and smoothed easily. Highly recommend this company. Picked up the two dogs last night in great spirits , my kids were delighted

Liam

From start to finish, Dogtainers particularly Melanie in the Adelaide branch, made sure all was running smoothly for the safe arrival of our Chinese Crested boy. I felt confident all would be ok as I have sent quite a few dogs places over the years and have never had an issue with this company. On arrival the staff at Dogtainers Sydney provided a great service as well, delivering him to his new forever home safely and happy. Highly recommend Dogtainers

Christine

I’m very happy with the service you and the Australian Staff at Dogtainers provided for Heppy and Toe Bee.  Toe Bee behaves like he’s been here all his life.  Heppy is a bit shell-shocked and will take a little longer.

Angie, special thanks to you for being attentive and prompt with respect to all my stupid questions and arranging for a vet to attend the quarantine facility for Heppy.  You have made the process very easy and I’d happily recommend you to others – and already have.

Robyn

The whole experience was wonderful, from the excellent quote, the drop off where we received a beautiful photo of the dog settling in before traveling this was reassuring, the emails telling us of the progress of the trip and again the photo of the dog arriving in USA before traveling to Canada. It was a long trip for the dog which gave us some sleepless nights but the communications with dogtainers was excellent

Michael

I am often thinking of you & all your kind help to overcome the odds when I imported my dog Calie to Australia. You are dealing with the shipment / importation of many dogs / cats etc. you are doing a fantastic job, dear Angie !

Calie has joined me in Adelaide 3 months ago. At her arrival she was exhausted & rather confused. BUT as she heard my voice she was ‘dancing’ inside her travelling crate, singing to me – & I just cried, with happiness. Since that day Calie & I do everything together. We walk on Tennyson beach 3 x a day, no matter what the weather has in store. Calie is fit , she has settled into her new life & is truly happy.

I don’t need to tell you how I feel…

here are some photos to show you our new & happy life on Tennyson beach !

thank you, Angie, for ever, for your dedicated help !

Nina

Charlie was picked yesterday and reunited with her family 🙂

Very happy to have her with us. Thanks for everything. Now we wait for her sister to join us in a few months time

Piotr

Zorro and Jazz have arrived! They have already made themselves very comfortable as you can see

We are just about to head outside for a walk along the lakefront to introduce them to Seattle life.

Just wanted to say a big thank you for your assistance along the way.

Nicole

I chose Dogtainers over other pet transport companies because of Madeleine. Madeleine was fantastic right from the beginning. She answered every single question with what I felt was a smile even though everything was done via email. My husband and I were extremely anxious about sending our big boy (a bull arab) from Sydney all the way to France, and it really helped us to know that everything was being organised by true professionals. I would also like to mention Dogtainers’ driver Anthony, whom I did not get to meet myself as I was already in France, but my husband praised his calm and attentive attitude, and he prepared the crate so well 🙂
Although I hope I will never have to send my dog on such a long trip again, I am glad I chose Dogtainers, and I would recommend them without hesitating. I am grateful to Dogtainers –especially Madeleine– for enabling me to be reunited with my boy. He is now very happy running around the French countryside.

Anoga

Just wanted to let you know our babies are safe and sound and very happy to be home.

Thank you very much for your help and guidance and for making the relocation process as easy as possible for us. We will be forever grateful to you and every person involved for helping us with the process.

Nicolene

I chose Dogtainers to transport my 13 year old Border Collie, Charlie, and 17 year old cat, Dolly, from Perth, WA to Glasgow, Scotland. I made the booking in December and they travelled via Dubai on an Emirates flight in May. From the get go, Kate at Dogtainers was available, reassuring and extremely helpful and knowledgeable. Charlie and Dolly were handed over into the care of Dogtainers on the Monday morning of their flight and had their final vet check. They spent the day with Dogtainers then flew out on the Monday evening. The first leg was 11 hours then they had a comfort stop in Dubai for 9 hours. I received an email update to let me know they had arrived there. The final leg to Glasgow took just under 8 hours. I picked them up an hour after they landed (see photos) and was absolutely blown away by their amazing condition. They were both calm, well and very pleased to see me! I cannot recommend Dogtainers highly enough, fantastic service and amazing customer care. Well done Dogtainers!

Mary

Our dog Ainstein, a 2 year old and 62 kg heavy Landseer, was transported from Copenhagen/Denmark to Perth with Danish Trustforward and Dogtainers to our full satisfaction. It is our impression that Dogtainers was very engaged all the way trough. Thanks for that!

Susanne

The entire process from Quote to delivery of our Border Collie was absolutely seamless with Dogtainers. Our boy was so well looked after and he can be a little precious. He arrived to the pick up area calm, relaxed and happy! Can not fault any step of this process. Would highly recommend anyone who wants ONLY the best for their fur baby when travelling to engage the services of Dogtainers. Personal thanks to Lewis, Kate , Deb and Chris. You guys rock!

Lynda

Dogtainers have been amazing! Biljana has been polite, courteous and so informative of the process of relocating Alfie. Having her to talk through the paperwork and process has made a very daunting task a lot easier. We are so thankful to have chosen Dogtainers to help us with Alfie’s relocation.

Elyse

Had a wonderful experience with Dogtainers. They took great care of our two Dachshunds.

We were happy with the customer care and prompt responses to our many questions. We highly recommend them!

Erin

All smooth flying for our dog. Kept us up to date with everything, photos included. Excellent smooth pick up on our end. Dog wasn’t distressed at all. So Thankyou again.

Kelly

VERY EASY AND HELPFUL BOOKING SERVICE. QUICK AND EFFICIENT THANK YOU.

Lisa

Lewis and Kate from the Perth office helped us prepare our kelpie dog Oz and tabby cat Subi for their long journey to Rome. They were extremely friendly approachable and supportive. They really made a difference in making the whole experience a lot less stressful with picture updates and close monitoring of the Airway bill all the way to the final destination.

Chiara

Dogtainers Melbourne have been excellent, they stepped me through the process of sending a puppy to New Zealand and answered all my questions promptly.

They sent updates during the course of the day of travel.

Brent

I am very happy with your service. Melanie from Adelaide was very helpful and informative. She arranged perfect transfer for my puppy from Sydney to Adelaide which was attach to my flight so I was a sender and receiver and it was perfect. Greatly appreciate your service.

Janina

Flying from Perth to Paris, we were really afraid for pepper’s trip but dogtainers made the whole process very easy and very reassuring. Pepper arrived in a clean cage in Paris! Usually being a stressed dog, Pepper arrived in good spirits and was so happy to see us! This was definitely the trip of a lifetime for her and I couldn’t recommend dogtainers enough!

Louise

I would choose Dogtainers again in a heartbeat! The employees there really care for animals and updates are frequent. I got pictures during his 2 days stay, when Kaiser just arrived at Eagle Farm, and when he’s at the vet and those times he cuddled under the jackets of loving Dogtainers employees. It is heartwarming and I did not worry at all. Paperwork and processes were also smooth-going without major hiccups that would affect flight plan. Special thanks to Callum for taking care of the necessary needed to bring him over to Singapore and to all who loved Kaiser and showered him with attention!

Ashley

Thanks to Laura my dog Lulu was transported with ease. Also much cheaper than aeropets and you get what you ordered. Thank you so much.

Karan

I wish to express my deepest gratitude, particularly to Melanie in the Adelaide office, for the incredible help to be able to transport my best mate Gemma. Dogtainers should be very proud of what a wonderful business it is & also staff who go above & beyond to help stressed out pet owners who want the best for their fur baby. Thank you from the bottom of my heart.  😊😙💖👍

Joy

We are so thankful for the service Dogtainers did for us relocating our two fur family members in our long trip from Miami, Fl to Melbourne, Australia. Australia is known as one of the hardest countries to import pets and the patience of Dogtainers answering all of our questions, vet document approval, and transit support made us feel comfortable and calm during the long process of import. Our babies are now happy and adapting really well to their new life! Thank you very much for your great job!

Timily