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Answers to questions on the tip of everyone’s tongue.

Here are the answers to some frequently asked questions.

Do airlines really understand the sensitive nature of animal transport?
Absolutely! Over 500 animals take-off for destinations around Australia every day. Animal transport is considered an important part of every airline’s service. From a Goldfish to a Golden Retriever, airline staff go to great lengths to ensure all animals arrive in the picture of health. They are also last on and first off!
 
Where do they travel on the plane?
Animals travel in a compartment which is usually at the rear of the plane. This is air-conditioned and pressurised in exactly the same way as the passenger cabin.
 
Should I treat my pet to a big meal before the flight?
To avoid travel sickness, we recommend no feeding at least six hours before arrival at the airport.
 
What about sedatives to make the journey go quicker?
Preferably not. All the latest medical studies show that sedation causes far more trouble than it is worth*.
 
How long before take-off must animals arrive at the airport?
Usually 90 minutes before take-off for domestic flights. Some regional centres will accept livestock just an hour before. However, these days with higher security at all airports, itís wise to check in advance with your local Dogtainers office or the airport.
 
What can I put in with my pet to make it feel more at home?
A pet blanket or a soft toy can help your pet settle in for the journey ahead. Items such as bean bags, pet food, bones, sheepskins and anything with metal, are all strictly prohibited on all flights. Be sure to ask us first!
 
Can dogs and cats travel with their collars on?
Yes, but choker chains are not a good idea. Leads also arenít allowed in the crate. However, they can simply be clipped on the outside.
 
Do I keep the hire crate for my return flight?
No, as part of our service, we will have a sterilised and disinfected one waiting for you.
 
If I’m flying in Australia on an international flight, can my pet travel on the same flight?
At this stage unfortunately not! Customs & Quarantine controls over contents on international flights prohibit animals travelling domestically. The airlines are currently reviewing their policy at present, so check with Dogtainers for updates.
 
What else can I do to ensure my animal has a good trip?
First always follow the “W & W” Rule by letting your animal have water and a walk prior to departure. Most important: don’t get stressed. Animals pick-up on your stress very quickly. Simply let us take the hassles out of animal transport for you. As Australia’s largest animal transport network, it is what we do best.
 
Want to know more?
If you have another question simply go to the “Ask us more ” link on this page.

Dogtainers has the answers to all your animal transport needs.

*USDA data on file